Business Case & ROI Fundamentals

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What a Business Case Is For

Decisions Not Documents

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A business case exists to help a specific person make a specific decision with limited time. Everything in the Business Case Toolkit follows from that purpose, and forgetting it produces long documents that nobody approves.

Name the decision in one sentence

“Approve a two-year contract for a new warehouse system at a cost of four hundred thousand” is a decision. “Modernize logistics” is a theme. The template’s opening line should be the decision, stated so plainly that a reader could say yes or no to it.

Name the decider and their constraints

Who signs, what budget cycle they are in, what they were burned by last time. The case is written for that person, not for a general audience, and the toolkit’s stakeholder sheet captures this before any writing starts.

Everything else is evidence

Market data, cost tables, and risk registers are supporting material. If a section does not help the decider choose, it belongs in an appendix or nowhere. The executive summary template enforces this by allowing one page.

Action Step

Write the decision sentence and the decider profile in the toolkit’s framing sheet before opening any other template.

This lesson is educational content for founders and operators. It is general information, not professional advice for your specific company. Adapt every framework to your own situation and consult a qualified professional where a decision carries legal, financial, or tax consequences.

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